Shipping, Returns & Warranty
Your peace of mind is our priority. Discover our commitment to a simple and secure shopping experience.
🚚 Shipping & Tracking
📦 How long will it take to receive my order?
We prepare your order after technical inspection and deliver it within 5 to 10 days in metropolitan France with SMS/email tracking. For Corsica, DOM-TOM (French overseas departments and territories), and Europe, allow 15 business days.
💰 Is shipping free?
Yes, delivery is completely FREE for all orders in metropolitan France, with no minimum purchase. Enjoy!
🔄 Returns, Exchanges & Warranty
❓ What is your return policy?
Our promise: 30-Day Money-Back Guarantee. If the product does not suit you, you have 30 days from receipt to initiate a return, no questions asked. Return shipping costs are covered (prepaid label).
📝 How do I initiate a return or exchange?
It's simple: 1) Log in to your customer account > "My orders". 2) Select the item and the reason. 3) Print the free return label and drop off the package at a relay point.
A specific question? Our team is here to help you.
Contact Us