Confidentiality

Privacy Policy

At THERAVIB™, the protection of your personal data is a top priority. We assure you that all collected information is handled with the utmost security and transparency. This policy explains how we collect, use, and protect your personal data, as well as your privacy rights.

Our Commitment to Privacy

  1. Information Security: Your personal information is collected solely for the purpose of improving your experience with THERAVIB™. We are committed to protecting it as if it were our own.

  2. Transparency and Respect: We strive to provide you with clear and transparent information. You will always be informed about how your data is used.

  3. Full Control: You are free to choose whether you wish to receive information from THERAVIB™. We guarantee that there will be no spam.

  4. Deletion of Unused Data: If we do not use your information, we commit to deleting it.

Protecting Your Privacy

We take strict measures to protect the personal data you entrust to us. Aware of the importance of privacy in online transactions, we make every effort to ensure the security of your information.

Data Collection and Use

Cookies: What are they?

Cookies are small files stored on your device to enhance your experience on our site. They allow us to offer you faster and more personalized browsing. You can manage your cookie preferences at any time via your browser.

How Do We Use Your Personal Data?

We collect personal data, such as your name, email address, and payment information, primarily for:

  • Order Processing: To ensure proper management of your purchases.

  • Improving Customer Experience: To personalize our offer and better meet your expectations.

  • Communication: To send you important information regarding your orders, as well as marketing offers if you have chosen to receive them.

Sharing Your Information

We do not share your personal information with third parties, except in the following cases:

  • Payment Partners: We only share the data necessary for processing your payments with trusted partners (such as Stripe, PayPal, etc.).

  • Legal Compliance: We may be required to disclose information if required by law or in response to a request from a competent authority.

Marketing Communications

If you have chosen to receive marketing information, we will keep you informed of news and special offers from THERAVIB™. You can unsubscribe at any time, and we are committed to respecting your choices.

Online Advertising

We also use cookies to offer you targeted advertising. These advertisements are based on your interests and how you interact with our site. You can manage your advertising preferences via your browser settings.

Data Processing Outside the European Union

As part of certain services, we may transfer your personal data to countries outside the European Union. These transfers are made in compliance with data protection regulations, particularly the General Data Protection Regulation (GDPR).

Updating Our Privacy Policy

We reserve the right to update this privacy policy at any time. Any changes will be published on this page, with the date of the last update.

Your Rights

In accordance with data protection legislation, you have the following rights:

  • Access: You can request access to your personal data.

  • Correction: You have the option to request the correction of inaccurate data.

  • Deletion: You can request the deletion of your data under certain conditions.

  • Portability: You can request the portability of your data.

  • Withdrawal of Consent: You can withdraw your consent to the collection and use of your data at any time.

To exercise your rights or for any questions regarding your personal data, you can contact us at the following address: support@theravib.com.

How to Contact Us

If you have any questions about this privacy policy or wish to exercise your rights, please do not hesitate to contact us:

  • Email: support@theravib.com

  • Contact Form: "Link to the contact form on the website"